The keystone of intelligent operations

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After years of traditional business analysis across ERP/CRM transformations in resources, utilities, and technology sectors, we realised manual process workshops were fundamentally flawed, they captured how people thought work happened, not how it actually flowed through organisations.

As enterprises began investing heavily in AI and automation, we saw a critical gap: companies were feeding poorly understood processes into sophisticated technology, limiting their ROI. We founded this practice to bridge traditional business analysis and the AI era, helping organisations discover their process reality and optimise their operations for successful AI transformation.